Frequently Asked Questions About ATMs

GoCashless ATM Questions
GoCash ATMs Questions
GoFree ATM Placement
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Cashless ATMs

Index of Questions
1.
2.

3.
4.

5.

6.
7.

8.

9.
How do Cashless ATMs work?
How does the Merchant make
money?

Will my average check go up?
What is the typical surcharge
range to customers?

How much money can my
customers receive?

Do most Bankcards work?
What is my income on the
Purchase Program?

When do we get our money
from daily transactions?

How do the daily monies go
into my account?
  10.

11.
12.
13.


14.

15.

16.
17.
18.


When do I receive my monthly
portion of surcharge income?

How much is a Cashless ATM?
How do I pay for my Cashless ATM? 
How long does it take to receive
my Cashless or Free Placement
ATM?

What do I need to do when my
Cashless ATM arrives?

Is a dedicated phone line
necessary?

What are the power requirements?
What kind of signs are included?
What is included with a Free
Placement?


Fact  1.  How do Cashless ATMs work?

They work like traditional ATMs except there is no cash in it. The customer swipes their bankcard and inputs their four digit pin code. Customer then selects a dollar amount. The machine dials out to the networks, verifies funds and prints out an approved Cash Voucher/Receipt. This is redeemed with your staff for products/services, and/or Cash back. No need to stock the machine with cash like traditional Cash ATMs.
Free ATM Placement
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Fact  2.  How does the Merchant make money?

You make money for every "approved" transaction. (This is the opposite of credit card processing where you pay fees for every customer transaction.) Every time a customer receives an approved cash Voucher/Receipt you make money.
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Fact  3.  Will my average check go up?

People spend more impulsively when they have more money. You should see an increase in the average check from customers who use an ATM.
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Fact  4.  What is the typical surcharge range to customers?

$1.50 to $2.00.
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Fact  5.  How much money can my customers receive?

You set the limit. Most of our Merchants set the amount at $10, $20, $30, $40 & $50. You may choose to increase the amounts.
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Fact  6.  Do most Bankcards work?

Yes. Most ATM/Debit cards work providing the customer uses a valid pin number.
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Fact  7.  What is my income on the Purchase Program?

On the purchase program you receive 100% of the surcharge less a $.50 processing fee. We pay you for every transaction. The free placement program depends on the location.
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Fact  8.  When do we get our money from daily transactions?

As soon as your Cashless ATM customers do an approved withdrawal transaction, the funds are starting to move to your bank account through the Federal banking system (the Federal Reserve). Your monies are deposited into the Federal Reserve System, where the money is insured by the FDIC. The funds will be transmitted via electronic funds transfers (EFT) to your bank each business evening and will be posted to your account in one or two business days. The EFT network is the same used by major financial institutions. Transactions are processed through encrypted communication technology making each transaction safe.
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Fact  9.  How do the daily monies go into my account?

The voided check or bank letter confirming your routing and account number that you submit with your paperwork allows the processor to transmit your funds to your bank. Before your machine is live, our processor contacts your bank to verify your account, routing numbers and your bank's ability to receive electronic transactions. After verification, your account is ready to receive settlement funds.
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Fact  10.  When do I receive my monthly portion of the surcharge income?

You get paid for all of your approved transactions at the end of the following month for the previous month (ex. July payments are made by the end of August).
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Fact  11.  How much is a Cashless ATM?
Basic Cashless ATM including phone cord, power transformer, and promotional package cost is $999. Basic Cashless ATM with Kiosk including phone cord, power transformer, and promotional package cost is $1,495.
Cashless ATM Pricing

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Fact  12.  How do I pay for my Cashless ATM?

We accept company checks, personal checks, money orders, and cashiers checks. Leasing is available.
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Fact  13.  How long does it take to receive my Cashless or Free Placement ATM?

You will have your programmed Cashless ATM machine, initial supplies and sign/promotional package at your location within 21 days after we receive and approved your paperwork.
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Fact  14.  What do I need to do when my Cashless ATM arrives?

Your machine arrives programmed and ready to use. Plug in the power-cord, connect to your phone jack, place your signs, run a test transaction (easy start instructions provided). Now you're ATM is live, and ready to process transactions.
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Fact  15.  Is a dedicated phone line necessary?

No, it is not required. You can share with a fax, security or modem line. Don't share with a line that has call waiting or is used a lot. You do not want to do anything to disrupt your customer's transaction. Our Cashless ATMs dial toll free or local numbers, using your existing phone line in the same or less time than regular ATM Cash Machines.
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Fact  16.  What are the power requirements?

Standard 110 volt outlet.
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Fact  17.  What kind of signs are included?

Push/Pull signs for your doors. One red 16'' x 22'' plastic indoor/outdoor sign that says "ATM Inside" and a three-sided dangler that hangs over the Cashless ATM.
View sign packages
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Fact  18.  What is included with a Free Placement?

• Cashless ATM
• Power cords
• Signage
• Countertop display
• Initial Paper
• Training
• Web Access
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Frequently Asked Questions About ATMs

Cash ATMs


Index of Questions
1.

2.

3.

4.

5.

6.

7.
Why should our business
have an ATM?

How do we make money
on a cash ATM?

What is the typical average
surcharge to customers?

What will make my ATM(s)
successful?

What are the power and
phone requirements?

Who installs and trains me
in my ATM operations?

When do we get our money
from daily transactions?
  8.

9.

10.

11.

12.
13.

14.
How do the daily monies
get into my Bank account?

How much money do I need
to place in the Cash ATM?

When do I receive my monthly
portion of surcharge income?

Can I go online to review
my ATM?

How much are Cash ATMs?
Can I make more money by
switching to ATM DEAL?

What is included with a
free placement?




Fact  1.  Why should our business have an ATM?

Many reasons. (See
Facts and Benefits pages.) Very simply, ATMs put more cash in your customer's hands, which result in more purchases, higher checks and customer convenience. ATMs also help reduce or eliminate high credit card fees and bad checks.
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Fact  2.  How do we make money on a Cash ATM?

An indoor off premise Cash ATM will average approximately 300+ transactions per month. The average cash withdrawal is approximately $70.00. Your cash sales should increase. You set the surcharge.
(See
Facts and Benefits pages.)
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Fact  3.  What is the typical surcharge range to customers?

ATM surcharges range from 1.50 - $2.00.
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Fact  4.  What will make my ATM(s) successful?

 

Success     • Good Visible Location
    • Solid Foot Traffic / High Volume  
    • Visible ATM Signage
    • Easy Access for Your Customers


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Fact  5.  What are the power and phone requirements?

Standard 110 power outlet (power surge protected preferred) and a dedicated telephone line is highly recommended. The ATM only dials local or toll free numbers. No long distance charges.
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Fact  6.  Who installs and trains me in my ATM operations?

You will have a professional Service Technician install and train you in all operations. You will also have our toll free customer service number to help you if needed, as well as your ATM reference manual. Running an ATM is simple.
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Fact  7.  When do we get our money from daily transactions?

As soon as your ATM customers do an approved withdrawal transaction, the funds are starting to move to your bank account through the Federal banking system (the Federal Reserve). Your monies are deposited into the Federal Reserve System, where the money is insured by the FDIC. The funds will be transmitted via electronic funds transfers (EFT) to your bank each business evening and will be posted to your account in one or two business days. The EFT network is the same used by major financial institutions. Transactions are processed through encrypted communication technology making each transaction safe.
Top

Fact  8.  How do the daily monies get into my Bank account?

The voided check or bank letter confirming your routing and account number that you submit with your paperwork allows the processor to transmit your funds to your bank. Before your machine is live, our processor contacts your bank to verify your account, routing numbers and your bank's ability to receive electronic transactions. After verification, your account is ready to receive settlement funds.
Top

Fact  9.  How much money do I need to place in the Cash ATM?

Depends on your business and number of transations. The typical range is $400 - $800 daily. Don't forget you are making money on your money.
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Fact  10.  When do I receive my monthly portion of surcharge income?

You get paid for all of your approved transactions at the end of the next month for the previous month (ex. July payments are made by the end of August).
Top

Fact  11.  Can I go online to review my ATM?

We will provide you with passwords to access our processors proprietary website. The transaction activity is updated every day which is very helpful for your cash management.
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Fact  12.  How much are Cash ATMs?

Different manufacturers have different makes and models,
see cash pricing. A basic cash dispensing ATM can run approximately $3,495 or approximately $80 per month for a lease.
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Fact  13.  Can I make more money by switching to ATM DEAL?

If you're processing with another company and are looking to earn more of each approved transaction, we can help. If your contract is expired, or the company has not performed as promised, we would add your business to our national processing network. We process transactions for every major ATM manufacturer and can drive transactions for most makes and models.
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Fact  14.  What is included with a free placement?

• Cash ATM
• Installation
• Training
• Web Access
Top

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Please contact us with any questions you have.

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